Delivery Conditions

For private customers

(Business customers can read their respective conditions after logging in)

Modes of delivery?

We ship our products by DHL.

Large volume shipments are delivered by haulage contractors.

Delivery time?

Your order will be processed immediately and the products delivered within 2-3 days.

If you pay in advance, we await the payment before shipping. Please note that delivery outside Germany may take longer than 2-3 days.

The delivery charge is calculated automatically and is listed on your preliminary invoice before you send off your order, in the last step of your ordering process. Here an overview:

Shipping in Germany:

We ship if your order is at least 1 EUR.

Shipping is free for orders from 50 EUR upwards.

For orders under 50 EUR we charge 5 EUR if you pay in advance, by bank transfer, direct debit, credit card, etc.

If you choose to pay by Cash on delivery, we charge 5 EUR and 2 EUR are due to the delivery service provider.

Shipping in Zone 1:

(BE; DK; FR; GB; LU; MC; NL; AT)

We ship if your order is at least 42.00 EUR.

Shipping is free for orders from 160 EUR upwards.

Shipping Costs:

9,50 Euro + 0,12 Euro per 100 g

Shipping in Zone 2:

(AD;FI;GR;IR;IT;LI;PL;PT;SE;CH;SK;ES;CZ;HU;VA)

We ship if your order is at least 42.00 EUR.

Shipping is free for orders from 160 EUR upwards.

Shipping Costs:

8,50 Euro + 0,12 Euro per 100 g

Shipping in Zone 3:

(AL;AM;AZ;BY;BA;BG;EE;GE;GI;IS;KZ;HR;LT;LV;MT;MK;MD;NO;RO;RU;CS;SI; TR;UA;CY)

We ship if your order is at least 49.00 EUR.

Shipping is free for orders from 195 EUR upwards.

Shipping Costs:

15 Euro + 0,12 Euro per 100 g

Shipping in Zone 4:

(EG;DZ;BH;IQ;IR;IL;YE;JO;CA;QA;KW;LB;LY;MA;MX;OM;SA;SY;TN;US;AE)

We ship if your order is at least 59.00 EUR.

Shipping is free for orders from 210 EUR upwards.

Shipping Costs:

15 Euro + 0,25 Euro per 100 g

Shipping in Zone 5:

(All other countries)

We ship if your order is at least 59.00 EUR.

Shipping is free for orders from 230 EUR upwards.

Shipping Costs:

15 Euro + 0,38 Euro per 100 g

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© 2016 Sensatonics GmbH · Teilestr. 11 - 16, Tor 0 · 12099 Berlin · fon: +49 30 / 255 65 279 · fax: +49 30 / 255 65 288 · email: info@sensatonics.de